Had a call two weeks ago while I was on the road. My SO took it and told them to call back in a few days when I returned.

They never did. Not sure what triggered the call, but it was not important enough to follow up.

I have lots to tell them about customer service and expectations. How do I get heard? There is no way of contacting them using technologies of the new millenium. Even CP had an e-mail address they would respond to. They are hiding behind outdated snail-mail and voice-mail jail. H*ll, they were even hiding behind 1-800 technology overload the other day at he E-AP desk.

[This message has been edited by I'llMissCP (edited 07-02-2001).]