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Thread: Booked on Delta.com, not on upgrade list. Why?
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Old Aug 15, 2010 | 9:04 am
  #6  
Marylou
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Originally Posted by Chanticleer
(And now I'm in Amex Reserve Companion Cert upgrade hell. Just got off the phone with DL. The woman essentially told me that it isn't happening. I've tried a ton of combos to use it into NYC, and each time, it says "Certificate Not Eligible With Selected Cabin." HUH? There is no cabin selection. It just asks date and cities. Talked to online support and the woman said, the computer just defaults to that when we're over half full. ... delta?)
Happened to me about a month ago. Had the same error message you got . I was trying to redeem a Reserve card companion cert in F, not an upgrade. I tred about a dozen times and gave up. Tried again the next morning and it went through.
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