Originally Posted by
CPMaverick
You need to read that comment in context. It only refers to a person on a multi-pax PNR of >1 other non-elite.
It was unclear whether the clause you put in the first point applied to the second as well.
Originally Posted by
CPMaverick
But even though I was on the upgrade list and above other passengers (by UA's own system), when NF space was released, I did not get my upgrade in my PNR but others below me did.
That has always been the case when IM opens space up one seat at a time. That appears (on the surface) to be what happened and that's the reason to split PNRs when you're waitlisted for upgrades. Of course, splitting PNRs with non-elites on them has its own set of problems...