I have a Samsonite bag that the first time I used I left that little strap that you use to hang another bag on and checked the bag. Duh!! Naturally, the strap didn't make it from SEA to PVD. I inquired with Samsonite (at their internet site I believe) about getting a new one and they sent me one gratis within a couple of weeks. So, you might just want to check with them about this and see what they have to say. It can't hurt.