Did anyone else complete a survey on wireless phone service in early July? There were two follow-up prompts, both of which I completed: one for $2.00 and another for $10.00. The $10 one wanted lots of specific usage information from my verizon service, which I provided. And over a month later, the original amount along with the $2.00 follow-up amount have posted, but the $10.00 is nowhere to be seen.

I sent an email to e-rewards member services and they're telling me that everything has posted, being so kind as to paste a screenshot of my account activity showing everything except the $10.00. I return their emails repeating that I'm just missing one of the follow-up credits, and they respond with the same garbage every time. blurg