No, it's not, but I'm not asking whose fault it is. Again, snipped from the (ultra-cheap) fare rules (notice also the "OR TRAVELLING COMPANION"'s...):

CANCELLATIONS ANY TIME CHARGE USD 200.00 FOR CANCEL/NO-SHOW/REFUND. CHILD/INFANT DISCOUNTS APPLY. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - OR TRAVELING COMPANION. CHANGES BEFORE DEPARTURE CHARGE USD 200.00. CHILD/INFANT DISCOUNTS APPLY. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - OR TRAVELING COMPANION. --- CHANGES ARE PERMITTED PROVIDED THE NEW ITINERARY MEETS ALL THE PROVISIONS OF THE NEW FARE PURCHASED I.E. ADVANCE RESERVATION/TICKET PURCHASE/MINIMUM/ MAXIMUM STAY REQUIREMENTS. WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE THE DIFFERENCE WILL BE REFUNDED AND THE USD 200.00 CHANGE FEE WILL APPLY. WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND THE USD 200.00 CHANGE FEE WILL APPLY. AFTER DEPARTURE CHARGE USD 200.00. CHILD/INFANT DISCOUNTS APPLY. WAIVED FOR SCHEDULE CHANGE/ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - OR TRAVELING COMPANION. --- WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE THE DIFFERENCE WILL BE REFUNDED AND THE USD 200.00 CHANGE FEE WILL APPLY. WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE ADD COLLECTED AND THE USD 200.00 CHANGE FEE WILL APPLY.

[This message has been edited by bostonchef (edited 02-06-2003).]