Originally Posted by
cordelli
What does the hotel usually go for? If it's not in the area of $22 a night, then you knew it was a mistake fare and you probably knew this was going to happen.
Yes. It looks like Travelocity published a mistake rate the hotel later revoked. I agree Travelocity's guarantee is meaningless. But that doesn't mean Travelocity should be on the hook for the difference between $22 / night and the actual rate the hotel will charge
freddo. They did this right thing by contacting you, and a $25 voucher, while small, shows at least some customer service impulse. There are plenty of online TAs that would have done nothing.
The OP doesn't say whether this was a pay-in-advance, nonrefundable booking. If it wasn't I would cancel and move on; there's too much confusion here.
Originally Posted by
freddo
In all fairness, I wouldn't have known- mistake or not. Great promotions have popped up and are perfectly legit.
Oh, come on. If a traveler is sophisticated enough to visit Seoul, he/she is smart enough to know that no habitable hotel is going to cost $22 / night. (I would set $100 / night as a reasonable & customary "floor" in Seoul, somewhat more than Kuala Lumpur.) I've never seen a promo in my life wherein a hotel I'd care to stay in anywhere in the civilized world was on for $22 / night. That barely covers the cost of laundering your sheets and towels. You had to be suspicious.