Originally Posted by
tezzer
I am lucky (?) enought to fly a lot on KL/ AF metal every year, and have therefore Platinum membership or Elite Plus in skyteam speak in the programme.
Flew Amsterdam - Minneapolis this week, in Y (eek) ! and have to say I was very dissapointed in the service. Cabin crew were rude and surly, EVERYTHING was too much trouble, and reminds me just why I avoid US carriers whenever possible.
Ok, I never expected to be treated like a business class passenger, but just common decency would have been nice instead of snarls and food and drinks being virtually thrown at me, despite my please and thank you's whenever decency required it.
Flying home tomorrow, Dallas - Atlanta - Amsterdam- Humberside, and have to say I am not looking forward to it in the slightest.
Reminds me of the AF crew I had the displeasure of serving me in BE (paid, I might add!) on my way to Tokyo. They were terrible. I would go as far as saying it was the worst BE experience I have ever had and worse than all but the worst Y experience I have ever had. Thankfully, I flew NW back to the States and had a good experience. NW always did have good/great service in BE. I have also flown on some short hop Intl flights (e.g. CDG - VCE) and had terrible AlItalia and AF crews. Crews are hit and miss but I will say that the ex-NW crews (ex-NW BE crews excepted) are,
in general, worse than the rest of the DL crews.