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Thread: How to use IROP certificate
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Old Aug 10, 2010 | 2:48 pm
  #9  
mot29
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Originally Posted by SamOF
If you can't figure it out, give web support a call at 888-750-3284.

They will either give you the answer and walk you through using the certificate, or if there's still an issue they should be able to ticket it for you without a fee.
Every interaction I've had with web support (in Jamaica?) has been useless. When trying to deal with some PK certs I finally, after 4 attempts, got an SLC elite line agent who transferred me to a "certificate agent or specialist" who resolved the problem. Four calls!
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