Originally Posted by samuel99

This has never been an issue for me. I have done it three - four times per year for the last few years - wife and son on points while I am paid. Never an issue with assigned seating.

Originally Posted by lancebanyon

I did this exact thing just recently. My wife and I were on different PNR's and different seats. I called to link the PNR's and get us seats together and they initially refused, then said, oh you're an elite member, no problem, we can do that for you. I must have checked the AC website a hundred times to ensure that our seats were together.

Of course, when I got to the airport they told me that not only were our PNR's not linked, but that my wife had no reservation at all. After much angst and conferring with supervisors they found my wife's reservation, but claimed the PNR's were not linked and that we did not have seats together, and no, they could not put us together.

Originally Posted by mtensioners

just did this for a last minute award to ORD out sat back yesterday. Called AC concierge and they did switch seats for me. Asked why all ac people wont do this and was told it was time of day and their hours into shifts cause some grouchiness. So i was told to keep calling until i could have it switched if this happens in future.