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Old Aug 8, 2010 | 2:45 pm
  #5  
global happy traveller
All eyes on you!
15 Years on Site
 
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,763
1. if your UG is cleared ex/ORD they will collect the cert there......

technically staff will then have to add "CERT PULLED" into the computer system for your ORD-YYZ-HKG flights. if they dont, then you will most likely be asked for a second cert at YYZ.

the best is to let the GA @ ORD know you have a connecting flight, so they would add it in asap and when arriving to YYZ, ask the conceriege to double check and show him/her your previous boarding pass (ORD-YYZ) that you have been upgraded using cert.

2. if your UG is not cleared in advance or at check-in, they will not collect your cert @ ORD regardless of upgrade or not and be on the Aerolotto program @ YYZ.
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