FlyerTalk Forums - View Single Post - Redemption Help: LH Availability issue

Aug 8, 2010, 9:18 am

#2

Private Pyle

Join Date: Jan 2006

Programs: Lots, some no/low status some high status, can't be bothered to list them :-)

Posts: 1,951

Quote:

Originally Posted by yyliu88

Hi, guy,

I redeemed LH award using BD miles few days ago and had some difficulties with my intra Europe leg. Both ANA and LH website showed at lest 4 seats available, but BD agent told me she could not see anything, not just business class, also Economy class. I then tried to route via DUS or VIE, same thing,not a single flight available in any class from FRA-DUS or VIE on LH with BD miles despite ANA and LH showed many seats.

Anyone knows what to do? This is my first time having this issue.

Keep phoning until you get an agent who sees what you see.

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