Originally Posted by
MikeFromMKE
Hopefully we'll see improvement over the next couple of months.
These wait times have been around for the past few years. I've posted on the same subject several times in the past.
I never received any communication about the change, I discovered it by checking on my reservation at the website. The post about everyone being notified at once just isn't factual.
P.S. Seat assignments being lost in the transition, is another point of contention. That's a
Whole Different Animal, for another thread.