Flight/Origin-Destination: AC167 / YOW-YYZ
Date: Monday, 2-Aug-2010
Cabin: Y
Status: Plebeian
Pre-departure:
Was check in quick and efficient?
Yes. Even with a pet in cabin we with an agent in under 2 minutes.
Did you use priority security (if eligible) and if so, was it quick and efficient?
Nexus, and it worked great.
Was priority boarding offered (if applicable to your status) and efficient?
Yes, agent even suggested me and Mrs. rehoult board with preboarding so that we could get the 2 dogs under the seats and carryons away without holding up the entire plane. Definitely a ^ for the entire boarding process.
If there was a delay, did the gate agent provide timely updates?
N/A
Onboard - Y cabin:
Were the crew professional & well groomed?
Yes.
If there was a delay, were you provided with timely updates?
Yes. Thunderstorm on approach to YYC was reported by the Captain and he updated us at the dituation changed.
Was the IFE activated on the ground?
Yes.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin?
30 minutes, at Captain's instruction that crew remain seated.
How was the quality of the meal/Onboard cafe?
Acceptable.
Did the cabin crew offer water regularly throughout the flight?
Yes.
Post departure
If you have checked baggage, did it arrive within reasonable period of time?
Yes, we were out of the airport with bags within 20 minutes of the door opening.
Overall experience/any other comments
- I described the flight to the Mrs as "The experience you are supposed to have when you flying Air Canada". It was perfect start to finish.