Flight/Origin-Destination: AC922 YYZ-MCO
Date: July 29
Cabin: J
Status: Elite
Pre departure
Was check in quick and efficient? Yes
Did you use priority security (if eligible) and if so, was it quick and efficient?
Not necessary - No lines at security
Was priority boarding offered (if applicable to your status) and efficient?
Yes, and yes
If there was a delay, did the gate agent provide timely updates? N/A
Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes (non-alcoholic)
Did crew offer to hang your jacket? N/A
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? No newspapers/menus; meals taken in air
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1.5 hours
How was the quality of all the meals? Average
Did the cabin crew continiously top up the beverage of your choice throughout the flight? No
Post departure
If you have checked baggage, did it arrive within reasonable period of time? Yes
Overall experience/any other comments
A pleasant domestic J experience