ok, I'll bite


Flight: 032
Date: 2 aug 2010
Cabin: J
Status: SE

Pre departure
Was check in quick and efficient? Y; Connecting off CA flight on AC ticket; unfortunate that transfer desk can't process in PEK, which means a long trip out to the check in area
Did you use priority security (if eligible) and if so, was it quick and efficient? NA
Was priority boarding offered (if applicable to your status) and efficient? Y/Y - suggest PEK agents could do a better job of explaining (in Chinese) the boarding procedure - lots of confusion is always evident


Onboard - J cabin:
Were the crew professional & well groomed? Y
Was the IFE activated on the ground? No
Was a pre-departure beverage offered on the ground? Yes. I know this is a long time FT preoccupation, and I know that AC has more important things to worry about. But you can call sparkling wine champagne as many times as you want - that doesn't make it champagne!
Did crew offer to hang your jacket? NA. But I do like it that no one seems to mind that I dress in comfort for long haul.
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? newspapers on the ground; drinks and meals only in the air
Did crew offer a hot towel prior to the meal service? Y
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) - can't recall.
How was the quality of all the meals? BIG variation between outbound (YYZ-PEK_ and inbound (PEK-YYZ). I generally don't order meals on the PEK-YYZ and wish I hadn't this time - starter, cheese and desert were fine; main (lamb) was overcooked and tasteless
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Y


Post departure
If you have checked baggage, did it arrive within reasonable period of time?

Overall experience/any other comments
-maybe just me, but it makes a huge difference when SE meal orders are taken first and the SD comes by to say hello, as Sylvain did on this flight
-I was on this flight a few weeks ago (July 4) and wished to take advantage of the express meal service (or whatever it is called - quick meal service on request at any time). When I woke up and requested it, SD told me that I had to request it in advance at the time meal orders were taken, and that mains were no longer available. If this is correct, then the menu should make this clear
-movie selection is ok (ie I can still find something new after 4 transpacs this month); more tv rotation please
-is it quite impossible to find a trilingual fa who could move through the announcements more quickly?
-in an ideal world, on eastbound transpacs front J cabin would be dark (ie time at departure point) and mid J cabin would be bright (ie time at destination), and vice versa, and everyone would know this. Those of us who are trying to deal with jetlag would not complain about the meals being served at odd times. I know this is unrealistic and would cause as many problems as it would solve, but it's still on my wish list

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