FlyerTalk Forums - View Single Post - Undefined Payment Error - on a normal (non-TTF) new booking
Old Aug 5, 2010 | 10:00 pm
  #15  
CMHFlyerOH
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Originally Posted by graupel22
I've been having the same issue for about 2 months - I keep adding saved credit cards and thinking they will work, but they do not. It's pretty annoying and I'd love SWA even more if they'd fix this. ^
I, too, have had this same error happen close to 5-6 times. It's so bad that out of frustration, I just booked a ticket on United.

It may be true that you only have to manually enter your credit card number, but what frustrated me even more was that there didn't even seem to be anyone I could talk to about the error--and the error message itself said that if it was a web-only fare that agents would be unable to book it. VERY frustrating! Please fix this!
CMHFlyerOH is offline