You hit the nail right on the head, it's the lack of available seats. If they get to ride up front after gate upgrades are allocated, I have no problem.

They also have way too many bags, and they put them _all_ in the overhead bins, not under the seats. In February, YYZ-YOW, I was the first paying passenger on board; there were already 6 AC uniforms in Business Class and _14_!!!! bags in the overheads. One of my bags, and one other guy's, were all that fit. The cabin crew were scrambling to find spaces for everyone else. Yes I should have written a letter but never got around to it. [Shame on me!]

Re: restaurant: no, it's like a staff member taking the last steak (free) and then telling you only bread and water is available for purchase. And the staff member takes the only decent non-smoking table remaining while you sit in a narrow hallway between the kitchen and the washroom, at a smoking table.

andrew


[This message has been edited by Andrew Webber (edited 09-11-1999).]