FlyerTalk Forums - View Single Post - What 'Well Done' information gets passed onto staff?
Old Aug 5, 2010 | 2:37 pm
  #9  
Fruitcake
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Join Date: Dec 2009
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Originally Posted by HIDDY
I submitted a "well done" for a customer services agent a while back. I later received a email thanking me so word does get back to the nominated person.

Let's not forget they aren't just for cabin crew.
Only an email? It sounds like you should have expected the offer of a date at least, if not a proposal.
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