FlyerTalk Forums - View Single Post - Canceling an award stay - Can I?
View Single Post
Old Aug 5, 2010 | 12:01 pm
  #2  
jamesteroh
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
Posts: 15,559
Originally Posted by mrobert
Hello,

I have a question.
If I book an award stay using my HH points, what is the cancelation policy regarding that stay?

Thank you.
I think it's usually the same as the cancellation policy would be for the dates at that property on a paid stay and if you book it on the phone they will tell you the policy or if you book it online the confirmation you get should tell you.

I've had to cancel a couple (with plenty of notice) and never had any problems. I just had to call HHonors after I cancelled to ask them to void the certificdates and deposit the points into my account. Unlike most of the airlines, hilton doesn't charge you to cancel or modify an awards reservation and to redposit points back into your account. I guess I bet not give them any ideas
jamesteroh is offline