Originally Posted by
Cathay Boy
Joyfully went to the Travelex to convert some RMB to HKD, and asked for the cash rebate described online. The agent "never heard of it" but insisted there's only "points" given. Talks to the supervisor and she's "never heard of it" too, and asked me to deal with CX about it.

take ur money back, and do all the photo copies and send a mass email to SCMP, apple daily, travelex HK, travelex global and CX!