Originally Posted by
Mr H
Have hired three times with Europcar in Australia in the past few months. They will not accept Diamond Club cards over the counter (they say Virgin Blue is their only partner) and retro claims which are tortuous to fill in promise a response within 30 days but actually get nothing at all.
Yep, I know how you feel. I don't bother trying to rent Europcar here in Oz anymore. Far too torturous. Joanna helped me with some retro miles claims but it seems a faff....