Originally Posted by
fumo
i searched all the alternative hotels booking website that i know, fouind a lower rate and tried to make a cliam, but was denied. marriott replied that this was because the website i found issues a travel voucher for a hotel that is not in US/Canada. and it is pre-paid, even though it was booked at a flexible rate at this alternative website. i thouhgt most of the other booking websites offer a travel voucher?
You need the read the T&Cs. Voucher sites are only valid for US and Canada. Outside the US you need a site not operating on the voucher system. This obviously makes it a LOT more difficult, but not impossible.