Originally Posted by Boraxo

After 6 weeks of use I can report about 5x more dropped calls than I had with sprint. I have used a case almost since day one. Therefore I must attribute this problem to a design defect within the iPhone4 (i.e. beyond the reported antenna issue) or in combination with AT&T's shoddy network (though strangely I don't have the same problem with my 2-year old AT&T blackberry).

However in all other respects the software and apps are superb. I love being able to google a local business, touch the telephone number in the results and the call is placed. or touch the listing and add it to contacts. take a photo and MMS or email with a few touches. The other apps are pretty seamless as well. Yes some of these things work well on other smartphones but Apple just makes it easy and intuitive.

There is no way I would go back to sprint even with the shoddy ATT voice service, though it is tempting to get one of those wifi Microcells or perhaps a magicjack to use at home as we don't have a landline.

Absent dramatic service improvement, I predict a mass exodus to the next US wireless carrier that sells this phone. You wonder if Apple even cares, they get paid either way. AT&T should care but 3 years of inertia suggest otherwise (or simply incompetence). Their landline business model seems to ignore the customer attrition in favor of keeping rates jacked up for the remaining customers, maybe that's the plan for wireless too. Not a very good long term strategy.

Sprint is exactly the opposite - great voice service but mediocre phone selection (EVO exluded) and crappy customer service.