Problem with Hertz.com dropping SWA frequent flyer #
On two recent reservations made via Hertz.com, my Southwest Frequent Flier number was inadvertently dropped during the reservation process. I am Hertz Gold Club member, with SWA number in my profile, but the number somehow disappeared by the time my reservation was finalized. Since Hertz usually charges 50 cents/day for frequent flier benefits, it remains to be seen whether they will restore my missing SWA credits requested through the fax number provided on SWA website. This seems to be more of a problem when Hertz reservations are "prepaid" to get a lower rate.