Originally Posted by
SurfDad
The destinations that are not available through sky miles (zero availability for any class) are Terrace, BC (YXT) and Smithers, BC (YYD). The UA Mileage Plus "supervisor" in India told me that these destinations are outside the UA Star Allaince service area. I was checking availabiity on the AC website and ExpertFlyer.com- it appears that there is lots of availability daily.
Are you flying to these destinations and from where/when? These may be another small regional carrier AC has a contract with, and be flown under the JAZZ brand which is AC's regional contract carrier and fully integrated into STAR just as UAX and its contractors are into the alliance.