Originally Posted by
NordsFan
Have you called the police ?
I admit to using a bit of hyperbole. It's a consumer protection and contract issue. The remedy would be a civil suit. I wonder if anyone here would like to be a lead plaintiff (millions of miles on AC long-haul)?
Originally Posted by
NordsFan
Except when the published distance is less than the credited Q mileage....I fly YQB-YUL segments every trip and get 500 Q on that leg...yet the timetable shows something like 145 miles...have you called in lately to ask AC/AE to ding you for miles that you didn't really fly ?
The terms of the Aeroplan contract say you get distance flown or 500 miles. When you get 500 that is compliance with the terms, not a mistake in your favour.
When you get 1990 miles for a 2000-mile flight once, that's a mistake.
If you get distance minus 0.5% on every long flight, every day of every year for every route, that's an intentional, systematic, willful breach. Call it what you will, it's not right.
What if Honda odometers were off by 0.5% and warranties expired 0.5% earlier, saving the company millions of dollars in service expenses? What if Honda says they made the best odometer they could and it's within normal specs for a mechanical device? That's not a theoretical question, it was the basis of a recent class action. Honda settled. Is AC using an analog mechanical calculator that's unintentionally a little bit off, or are they using a spreadsheet and a little bit of evil?
Enough of me on my soapbox though, if you all think it's benign.