FlyerTalk Forums - View Single Post - Rooting for a longer delay
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Old Jul 31, 2010 | 9:37 am
  #4  
Keegan99
 
Join Date: Feb 2010
Location: AUS
Programs: AA EP, Hyatt DIA
Posts: 70
Yep. Ended up solidly in the middle of the 5-6 hour window, a decent sweet spot in the inconvenience / compensation balance. Certainly a much better silver lining than a potential 4:45 delay that only yields $50.

A replacement part was brought in from Long Beach. It was installed and tests were underway, but before that was completed a second aircraft became available.

What surprised me is that no crew member, either at the gate or on board, announced the credit policy per the Customer Bill of Rights.
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