Originally Posted by
jarusoba
GH Hong Kong behaves like this too.
I had a conversation with the Grand Club Manager on check-out. She told me that as diamonds, we can only get Club floor non-harbor view rooms, or non-Club floor Harbor view rooms, but not Club floor harbor view rooms.
I didn't press on the matter because it is unlikely I would return.
What difference does it make? You still have access to the Grand Club either way.