Hi,

Due to some last minute changes in my plans, I have been forced onto FCO-DXB-BOM with an overnight layover at DXB for tomorrow. Now since the earlier flight to BOM from DXB was full, I was informed by the call center that I am eligible for the complimentary hotel stay. But it needs to be collected from a town office, which unfortunately is closed tomorrow. So, I am wondering abotu the following,

1. Would it be possible to get the complimentary hotel details done at DXB?
2. If not, are there any recommended hotels nearby?
3. Also how painful is it to get a transit visa?

Also, how is the wifi situation at DXB? (available or not, paid/free?)

Another thing I was wondering is how hard is it getting a special meal offer less than 24 hrs. Since I have dietary restrictions, (no cheese, and I am guessing that on a flight from Italy, it would be hard to find food without cheese ;-) ), it is quite important for me. The folks at the call centre did make an entry, but I am wondering if they will be able to provide it or not.