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Old Jul 30, 2010 | 9:14 am
  #1296  
cnsoccer
15 Years on Site
 
Join Date: Oct 2009
Location: Las Vegas
Programs: AA,CO,US, and SPG Gold (just like everyone else :P)
Posts: 117
I would absolutely call until you find a "friendlier" CSR. A couple months ago I had the same thing happen to me. When the first one said there was nothing she could do I simply hung up and called again. The next one spoke with someone for a couple mins and a couple days later it posted.
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