Originally Posted by gsoltso

I disagree for the most part. There are encounters that are terrible and never should happen, but for every one of those encounters, I believe there are 8-10 more that are at worst neutral.

I choose to try and make a difference by getting more information into the system (which is why I post links for the TTT page). Even if this person filing a complaint does not make an immediate difference, it might help to make a difference down the road somewhere.