This matter is currently being looked into:
[WSpan: ITN] & [Apollo: ITN] Methods Currently Unavailable
In the meantime, elite-tier users should switch to [Sabre: ITN] or [Galileo: ETR] to ensure uninterrupted access. Further information will be posted as it becomes available.
As a side-note that may be helpful, I can't seem to get
http://www.seatcounter.com to work either. Thanks for all your work on the program,
KVS. Anxiously awaiting any updates, but not trying to rush you.