Originally Posted by
6am at ORD
Chase is holding 12,500 miles from me. I opened a business and personal checking account and jumped through the funding and debit card hoops a few months ago. Today they said I'm not eligible for one 12,500 mile bonus on the business side because I received a 12,500 mile bonus for my personal card. This can't be accurate. How can I fight it?
Who exactly is "they" and how exactly were you told this. If "they" are customer service or someone in the branch and you were told verbally or by secure e-mail, I would say someone probably didn't know the answer so they just made something up.
I just went through non posting bonus miles last week, for the second time this year. Only the 877-292-4273 number is at all useful for resolving these issues and for me it was very simple. Just last week, for my business account opened in April after my personal account in January AND business and personal accounts in December. 100,000 miles in bonuses now posted and in my Onepass account since mid December.