Originally Posted by
asdn
I have a question about upgrades too, I'm planning to pay with miles+service fee on my ewr-hkg flight this Dec., how can I check if there are any availability? I'm shocked that the CS agent told me I will be waitlisted. I checked the seat availability on the site it only has 2 BF seat occupied.
Seats for sale and seats for awards are different. If you want to watch the award inventory you have to do a booking online and check the box that says you want to upgrade. If the upgrade is available on the flight then you'll get a message to that effect.