Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)
Oh and if there was room to tell the story of the flight that I ended up taking a bump on later that night. What a scene.
One thing I've noticed not helping them (not to vouch for them) is dispatch has a habit of changing many posted departure times to be 5 minutes *earlier* than scheduled for JFK flights.
The agents appear to be dinged if they don't hit this more aggressive target. Why do they do that?