FlyerTalk Forums - View Single Post - Completely disappointed by CO...help needed!
Old Jul 26, 2010 | 9:03 pm
  #13  
sfogate
 
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
Originally Posted by SCLflyer
they told me all flights on ALL airlines were full or even overbooked, and considering that I was going to be there only for 3 days, cutting it to two or one and a half sounded really bad...

I have to say that customer representatives in EWR and BOS were super...friendly, understanding and apologetic on the situation
Who is "they" and which customer representatives are you referring to? UA or CO?
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