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Old Jul 26, 2010 | 8:59 pm
  #133  
Air NZ Online
Company Representative - Air New Zealand
 
Join Date: Apr 2010
Location: Auckland
Programs: NZ
Posts: 106
Originally Posted by nzeks
Hi Paul,

A few queries with airnz.co.uk ....
  • Are there any plans to include the taxes within the price displayed in the flight search? It currently only tallies at the bottom, so it's quite frustrating to manually click on each fare to display the full price. I have a widescreen laptop too so I also have to keep scrolling up and down to see the price.
  • Are the list of destinations for multi-sector itineraries being updated on .co.uk? Many US destinations available on codeshare seem to be missing e.g Boston, New York.
  • Login to myairnz is buried in the frequent flyer section - is it possible to include on the homepage as per .co.nz?

General requests for the multi-sector engine:
  • Errors - it'd be helpful if the engine displayed alternate days available if no flights found
  • Could the 'start over' button possibly be moved somewhere else? It's currently in the position of a 'go' button and I've lost count the amount of times I've hit it by mistake because the rest of the flight search fields are below the fold and I think I have to hit something to bring those up (I'm usually pretty net-savvy but it gets me every time).

Thanks!
A few queries with airnz.co.uk ....
• Are there any plans to include the taxes within the price displayed in the flight search? It currently only tallies at the bottom, so it's quite frustrating to manually click on each fare to display the full price. I have a widescreen laptop too so I also have to keep scrolling up and down to see the price.
We have recently added a Base fare subtotal for each direction which saves having to scroll to the bottom of the screen and also adds the Skycouch fee is selected. We do have plans to add the taxes to this subtotal and then to add the taxes to the actual fare in the cell in the flight table.

• Are the list of destinations for multi-sector itineraries being updated on .co.uk? Many US destinations available on codeshare seem to be missing e.g Boston, New York.
The list of destinations is currently upto date. We don’t have any plans to add Boston or New York to those available to book online at this stage.

• Login to myairnz is buried in the frequent flyer section - is it possible to include on the homepage as per .co.nz?
That’s good feedback. I will pass that onto the team for them to consider with any changes they have planned for the home page.


General requests for the multi-sector engine:
• Errors - it'd be helpful if the engine displayed alternate days available if no flights found
This has come up a couple of times and certainly on the list of enhancements for multi-stop.

• Could the 'start over' button possibly be moved somewhere else? It's currently in the position of a 'go' button and I've lost count the amount of times I've hit it by mistake because the rest of the flight search fields are below the fold and I think I have to hit something to bring those up (I'm usually pretty net-savvy but it gets me every time).
This is also on the list and something which has caught a few of us out every now and then.

Thank you so much for your feedback. It really helps and I do ensure it’s added to any future development we are working on online.
Paul
Air NZ Online is offline