Originally Posted by
oliver2002
Exactly. LH has played around with availability settings so they can offer they own FFP (M&M) better access to their award inventory. The past years witnessed a massive run on the F & C product, so they took action. The F & C awards are still offered to other *A partners, just capped at one point.
It's worse than that. The settings mean even some M&M elites don't have full access to awards on LH. Book through the online award booking engine and seats available, book through M&M call centre because you need to include non LH (etc) flights and the same seats are not available. Its [expletive deleted] annoying to have to get management assistance just to make simple bookings on LH legs of a longer itinerary.