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Thread: Issue with Service in Business Class while on an overflow upgrade
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Old Jul 26, 2010 | 8:03 am
  #10  
oliver2002
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It is indeed disturbing that an airlines singles out customers (presumably elite or high fare paying) that received an upgrade (vol or invol).

SQ does so with IMHO discrimination (Y food for op-ups), LH and SK OTOH make it a point that FAs don't know who got an op-up or didn't so as to avoid discrimination.^
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