Originally Posted by rylan

Don't worry, I'm sure some MBAs and bean counters analyzed it on complex spreadsheets that only took into account pure revenue difference, and figured out that over x number of years it would be revenue positive after paying for the interior modifications... but as usual I'm certain they did NOT take into account loss of goodwill among elites and lost potential revenue due to elites avoiding booking on Delta when there is an A319 in the mix, especially when it will make the difference between sitting up front and being stuck in the back for a 3+ hour flight.