FlyerTalk Forums - View Single Post - New Feature - "E-STANDBY UPGRADE" - "Request Discounted Room Upgrade In Advance"
Old Jul 23, 2010 | 11:41 am
  #39  
nnn
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Join Date: Jan 2005
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Originally Posted by hotelierLA
I'd prefer not to be offered the standby upgrade option at all if upgrades are awarded selectively, even when the room type is still available on the day of arrival and being sold to others.
My understanding is that the eStandby upgrades are given at the discretion of the hotel's front office manager. I could see a FOM holding back a discounted upgrade if he or she thinks the room will sell for full price that day or if the room needs to stay open for a guest arriving not that night but shortly thereafter, but generally I'd think the hotel would be happy to take any free revenue it can get.
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