Originally Posted by
RogerD408
... because more people will believe the lie and not get pushed out of shape.
I've always had a problem with "availability at check in". I find most properties assign their rooms the morning of check in or the night before. Therefore, your chance of an upgrade is exactly that, a chance regardless of when you check in. When you show up, they may have assigned all their upgrades. For those properties that hold suites for last minute bookings at BAR or walk-ins, you have a better chance waiting until late night hoping they have filled all their standard rooms. But again, it's a chance. If you really want/need a suite, the only guarantee is to book it.
Checking online may not properly represent available inventory. Even hotels have been known to allow overbooking in the hopes they have no-shows and get double revenue for the room. If I find a property that I feel is lying to me, I'll scratch them from my list for future stays and referrals to family and friends. A posting on here doesn't hurt either.
Exactly. And because of the pre-blocking, I think its a royal pain for the FD clerk to move rooms around in the system. Only because when I ask why a CL room wasn't assigned despite my status and asking in the comments AND I have a caring, non-lying FD Clerk willing to help, they have to pound that keyboard for minutes to make it happen.
I like the CL floor, it find it quieter, it used to be stocked with water and mouthwash and I like to take F&B back to my room to work while I eat without having to juggle plates and bottles on elevators & stairs.
Last night Atlanta Perimeter was a perfect example. This part of ATL largely sold out M, T and only $199 CL rooms available for Wed - they wouldn't allow my corporate rate. For kicks, a few minutes before cancellation time, I checked and now the hotel was wide open at $119 which I grabbed with a comment for CL room and cancelled the $199 CL. At check-in I was told the CL was sold out - I didn't push it but if they aren't going to give those rooms to their best customers, why bother?