Originally Posted by
vail
Something does not make sense---how could he make a duplicate reservation on the same flights with the same name? ...
Originally Posted by
Rasalon
... If he used a different name, how did they know it was him?
Originally Posted by
sukn
AA.com recognizes duplicate reservations based on frequent flyer number. If you eliminate you ff number from the auto fill page during the reservation process, aa.com will let you make a duplicate reservation in the same name.
On the back end, AA runs an additional search for duplicate reservations throughout the day. This process will match the duplicate names and cancel the earlier reservation automatically even if one contained a ff number and the other did not. I'm assuming the system recognizes that both reservations were made with the same log in ff id and as such must be duplicate.
It's generally quite simple* to track your internet's IP address when accessing web sites.
Surely AA.com does this as well.
Maybe the guy simply used the same computer, not logging in with different names.
*Fwiw, There are ways to mask/hide your IP (
http://whatismyipaddress.com/)