Originally Posted by Duckouttahere

I'm getting frustrated as well. I hope when they finally get the IT issues settled, that DL issues a Memo to all it's employees about the agreement. There is nothing worse than having a policy that no one knows about. My recent DL flight from HNL-SFO (redeye) went out with empty F seats. They had announced at the gate that they were selling UG's to F for $150 so I figured it didn't hurt to ask for a complimentary UG for a partner elite. No luck. I wasn't expecting it because I believe Hawaii is specifically excluded from the agreement but I figured that since Y was full and I believe they were looking for volunteers to give up their Y seat that I may get lucky. No go. In fact, the Gate Dragon at Delta strolled through the gate area and told everyone with a roller bag that it needed to be checked. I hate checking my bag because I hate waiting for it at baggage claim. Sure enough, there was plenty of overhead bin space and I ended up waiting 30-45 minutes for my bag at SFO.