I AM ARRIVING ON A BUDGET AIRLINE FLIGHT AND DEPARTING ON ANOTHER BUDGET AIRLINE FLIGHT. CAN I GET BACK INTO TRANSIT AND USE THE TRANSIT HOTEL AFTER CLEARING CUSTOMS & IMMIGRATION?
If you arrive on JetstarAsia, Valuair or Thai Air Asia, you can stay at the Transit Hotel in Terminal 1. As the Transit Hotel is located in the Departure Transit Lounge, you should not clear Customs and Immigration upon your arrival in Singapore. We recommend that you make a room reservation with the Transit Hotel well in advance. However, you must still have the valid travel documents to clear Customs and Immigration to collect your check-in baggage from the respective airline handling agents' Lost & Found counter at the centre of the Arrival Baggage Claim Hall. It is advisable to do so at least 2 hours before you check-in for your connecting budget airline at the Departure Hall (JetstarAsia, Valuair or Thai Air Asia) or the Budget Terminal (Tiger Airways). If you are connecting to a Tiger Airways, Cebu Pacific Air or Firefly flight, you can catch the free shuttle service from Terminal 2 Basement to the Budget Terminal. Note that if you are arriving on any of these budget airlines, you will not be able to use the Transit Hotels as they are only located in Terminals 1, 2 and 3.