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Old Jul 19, 2010 | 10:56 am
  #64  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by red star
...I remembered your post and asked them whose policy it is. They told me "starwood".
That is absurd and if it were me, I would file a formal complaint with Corporate Customer Service.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

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