Originally Posted by sc flier

This has nothing to do with FWN awards specifically. It's true of all award and paid stays at the Westin Westminster.

"Technology Bundle Charge
As of January 1, 2010, a daily Technology Bundle Charge of USD $12.00 per night, will be posted to each guestroom for a variety of amenities and services. This fee includes 2 bottled waters, WiFi, valet parking and local phone calls on a daily basis."

You really need to blame the Westin Westminster hotel more than SPG. Complaints can be sent to their address on their Contact Us page: [email protected]