Originally Posted by
appletini
I just called Platinum concierge to redeem free weekend nights at a Westin in Colorado. The CSA informed me that I would be charged a $12/night "technology bundle fee". Say what? I asked her what that includes and she said internet to which I said I already get that for free as a platinum member. Then she said "well you get a lot of other things too".
This has nothing to do with FWN awards specifically. It's true of all award and paid stays at the
Westin Westminster.
"Technology Bundle Charge
As of January 1, 2010, a daily Technology Bundle Charge of USD $12.00 per night, will be posted to each guestroom for a variety of amenities and services. This fee includes 2 bottled waters, WiFi, valet parking and local phone calls on a daily basis."
You really need to blame the
Westin Westminster hotel more than SPG. Complaints can be sent to their address on
their Contact Us page:
[email protected]