FlyerTalk Forums - View Single Post - Horrible Delta Trip, Compensation?
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Old Jul 18, 2010 | 8:32 am
  #14  
Italy98
 
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
Originally Posted by BearX220
I think you should state exactly what you want as "what they feel is appropriate compensation for a 16-hour delay" might be nothing. I've certainly been involuntarily overnighted owing to DL equipment issues and received nothing. You should request expense reimbursement and miles or a voucher for at least the value of your ticket.

The "weather" dodge sounds like a real stretch here.
+1. Always better to state what you want and let DL reply, maybe with a counter offer instead of letting DL decide what they feel is reasonable.
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